HOW DO I START A RETURN OR EXCHANGE?
You can contact us directly via email: service@dyucycle. com
Will refund within 24 hours
WHY ISN’T MY DISCOUNT CODE WORKING?
Trouble with discount codes is commonly caused by expiration dates or what's in your shopping cart. Double check if the code you received has any restrictions, such as a price hurdle or expiration date
WHEN WILL THE PAYMENT BE TAKEN?
Payment will be taken from your credit or debit card as soon as you have placed your order. To ensure safe shopping, we are Verisign certified.
WHEN WILL MY ORDER SHIP OUT?
We typically ask for 1-2 business days for our team to pack and ship your full order. During promotional or holiday periods, your order will ship within 3 business days. Most orders will ship from our warehouse in UK and Poland, while a few low-inventory or specialty items will ship from one of our shops. To get your full order on its way, we occasionally ship from a combination of these locations, so you may receive several packages. If your order ships in separate packages, we will send you multiple tracking numbers.
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Greatest small transportation investment😉
Easy to take on a train and great to travel the last few km to destination.
Tolles Fahrrad und super Hersteller/ Händler. Vielen Dank
Great replacement battery my bike rides like a dream now. Although I have no idea where to recycle the old one 🙂
So I bought it for university and to get across the city of lincoln.
The good...
its reliable (so far)
has a good front light
charges well
is quick enough (within laws)
its ideal for city life
the bad...
the rear light they sent with it is temperamental and just a circuit board and LED in rubber casing that barely stays on and is just poorly designed its laughable
... the frame is heavy...
the ugly...
its a great bike but cant tolerate hills and the 250w battery soon gives its life away... flat ground or mild hill advised... but its great for pulling you up hills when you walk with it lol
its a nice bike and attracts lots of attention... the downside is that its desirable for thieves.
overall its loads of fun and performs fine for a mini 14" 250w e-bike for £300-£400... just that rear light was a bit of a mess lol
Got sent the wrong throttle handlebar but fortunately it still works on my bike. Want impressed though when I opened my package. People need to take more care when sending orders to make sure mistakes aren't made
this bike exceeded my expectations. It has the most comfortable seat with a thick sponge and shock absorber. it’s perfect going to work, it only takes 15mins to work, very convenient. the app is useful too to check the battery percentage. The costumer service is commendable, very accommodating and helpful.
